Report Writing

Informal reports are used for internal use curiously within subdivisions and for dealing with routine issues . Memorandum format is a lot used for these reports (HafrenPURPOSETo investigate the causes of reduced fibre of advertise march on decrease in revenues and increase in customer and employee complaints at the Roanoke , Virginia tell apart of Phoenix AdvertisingINVESTIGATIONEMPLOYEE INTERVIEWSAll the decennary employees in the creative surgical incision in a group meeting during playact hours in the stashion roomHead of the accounts word of honor section separately by an appointment in the throng roomSeven of the twelve employees in the leaf node function discussion section during dejeuner break in the cafeteriaREVIEW OF BUSINESS REPORTSOBSERVATION OF EMPLOYEE BEHAVIOURAll heads of the plane sections during w ork hoursFive employees of the customer go department during work hoursFive out of ten employees in the creative department during work hoursOBSERVATION OF OFFICE ENVIRONMENTINTERVIEWING CLEINTSClients availing services for ofttimes than 12 months by appointment in the assemblage roomClients availing services for less than 12 months by appointment in the conference roomQUESTIONNAIRESAll employees in the creative department distributed in the low of a work day to be collected by eat timeAll employees in the client services department distributed in the reservoir of a work day to be collected by luncheon timeAll employees in the accounts department distributed in the beginning of a work day to be collected by lunch timeFINDINGSDECREASE IN EMPLOYEE MORALEBy conducting employee interviews and observation of their behavior at work , I found out that the employees were not motivated towards their work . This was collect to inadequate salary compensation and abnormal increase in w ork load which was up by 60 with a 15 decrea! se in staff Also , the esprit de army corps was specifically found low in the creative department as the higher ups presented their work differently to clients without their consultation or opinion . This unfair exercise of authority was not at all welcomed by the employees in the creative departmentThe impact of this charade was directly seen on productivity as look of work took a sharp downturnDECREASE IN REVENUESBy analyzing the bu sinss reports , I let on that the revenue has taken a downward trend everyplace the course of the past twelve months . The cause has been the decrease in employee motivation and increase in workloadThis resulted in an increase in customer complaints showing that the advertising work produced by Roanoke , Virginia arm of Phoenix Advertising is not up to the markINCREASE IN lymph secretory organ COMPLAINTSBy interviewing the clients , I found out that the clients were not contented with the quality of work presented to them and complaints were up to 20 as compared to 10 pop off year . Also they were upset as the work was seenThis complicate impacts the image of the whole company and creates bad image in the market due to negative word of mouth by unsatisfied clients . This could result in loss of important clients or...If you sine qua non to get a full essay, order it on our website: OrderCustomPaper.com

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